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Terms And Conditions Of Use

In these Terms and Conditions of Use (the “T&Cs”) and any other documents present on this Website, the terms “Diabeloop”, “We”, “Us” and “Our” refer to Diabeloop SA, a French “société anonyme” with a share capital of € 1,006,095, registered with the trade and companies registry under the number RCS 810 416 438 Grenoble, which registered office is located 17 Rue Félix Esclangon, 38000 Grenoble, the terms “You” and “Yours” refers to Users (as this term is defined below) and the term Website refer to this website accessible through the url https://www.dbl-diabetes.com .

This Website https://www.dbl-diabetes.com aims at delivering information regarding the management of diabetes and the use of Diabeloop products. 

The information presented on this Website is provided for guidance only. It may change and is not exhaustive. Diabeloop shall not be liable for any omissions, inaccuracies or inadequacies in updating the information available on the website. Such information does not replace your relationship with your healthcare professional. Diabeloop does not provide medical services or opinions. Therefore, the information presented on this website should not be treated as medical advice. In all cases, you should consult your healthcare professional for diagnosis and treatment. Healthcare information changes rapidly. You are therefore advised to check with your doctor whether this information is valid.

This page describes the terms and conditions which apply to every Internet-user visiting this Website. In consulting this Website, you undertake to respect these terms and conditions without reservation. We advise you to consult these instructions regularly, as they may be modified from time to time and without notice.

Rights and obligations

Diabeloop grants You a right to access and use this Website. The equipment and other physical facilities, in particular the telecommunications costs, necessary to access to the Website are under Your exclusive responsibility.

Diabeloop implemented reasonable measures aimed to ensure the security of personal data collected on this Website. However, Diabeloop wishes to draw Users’ attention to potential risks in terms of data confidentiality linked to the use of the Internet.

You may only use this Website in compliance with these T&Cs and, in any case, you may only use this Website for lawful purposes, i.e. in compliance with all applicable legislation, regulations and practices in France or in the country from which the Website is accessed.

In particular, you agree:

  • Not to publish, send or distribute any prejudicial, obscene, defamatory or unlawful information either on or from this Website;
  • Not to use this Website in a manner liable to infringe the rights of third parties;
  • Not to copy or reproduce in part or in whole, for purposes other than for your personal and private use in pursuit of a non-commercial aim, materials on this Website, including but not limited to logos, texts, layout, visuals, graphics, icons, schemes, photographs, except with prior written permission from Diabeloop;
  • Not to use any software, routine or device with a view to hindering or attempting to hinder the proper operation of the Website, either manually or electronically, by any means, particularly with respect to the uploading or accessibility of files containing altered data or viruses;
  • Not to degrade, alter or change the graphic appearance of this Website or the constituent software codes thereof;
  • Not to undertake any action liable to cause unreasonable or disproportionate traffic on the Website or on an associated infrastructure;
  • Not to copy all or part of the Website on any other Website, website or internal company network; 
  • Not to set hypertext links to the Website without the prior written authorization of Diabeloop Group ;
  • Not to obtain or attempt to obtain unauthorized access to any of Our networks, by any means.
  • Not implement systems that would or be able to constitute an infringement of copyright or of any intellectual property rights or an act of unfair competition of the Website or likely to violate these Terms of Use; 
  • Not to engage in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • To check that the computer system used to access this Website contains no viruses and is in perfect working order.

Users are provided with interactive spaces (possibility of asking questions in the contact section). Diabeloop reserves the right to delete, without sending any prior formal request, any content written in this space which breaches applicable legislation in France, particularly provisions on personal data protection. Where necessary, Diabeloop S.A also reserves the right to take action in civil and/or criminal liability against the user, particularly for any message that is racist, injurious, defamatory or pornographic, regardless of the medium used (text, photograph, etc.).

In case you find any content on this Website which could be considered (i) as praising crimes against humanity or terrorism, (ii) as constituting an incitation to terrorism, racial hatred, hate towards individuals because of their gender, sexual orientation, gender identity or handicap, (iii) children pornography, incitation to sexual and sexist violence, (iv) offensive to human dignity or more generally in breach of applicable law, you can contact us at the following e-mail address: info@diabeloop.com, phone number +33 (0)04 76 09 54 18 or postal address Diabeloop SA, 17 Rue Félix Esclangon, 38000 Grenoble – France

Intellectual property

Diabeloop owns, reserves and retains all property rights, particularly intellectual property, including copyright for this Website and its content. The brands cited on this Website (non-exhaustive list: Diabeloop, YourLoops, DBLG1, DBL-hu, DBL-Easy… etc.) are registered trademarks. All the patents, logos, texts, lay-out, visuals, photographs, graphisms, icons or other distinctive elements included in the pages of this Website are the sole property of Diabeloop. Hyperlinks towards this Website can only be created with the prior written authorization of Diabeloop.

These T&Cs do not imply the transfer of any Website-related intellectual property rights whatsoever, either with respect to the structure or the content of the Website. 

Any representation or reproduction, in part or in whole, for purposes other than for your personal and private use in pursuit of a non-commercial aim, on any medium or using any process, is strictly prohibited without written permission from Diabeloop. Any breach of this copyright would thus constitute counterfeiting and may be subject to criminal and civil sanctions.

You expressly undertake that your use of the Website will not in any way prejudice the rights of Diabeloop.

Warranties and liability

Given the characteristics of the Internet network for the use of the Website, you declare you are well aware and you assume the risks arising, directly or indirectly, from the availability and transmission of the data through this network.

Although Diabeloop makes every effort to provide reliable content, and despite the care taken in its operation, some errors may be found in this Website. This website is provided “as is,” with all faults, and Diabeloop S.A. express no representations or warranties, of any kind related to this Website or the materials contained on this website. Nothing contained on this website shall be interpreted as advising You. Under no circumstances can Diabeloop be held liable for direct or indirect damage resulting from accessing this Website or using the information contained therein (e.g.: errors, omissions, inaccessibility, data loss, damage, destruction or viruses liable to affect the user’s I.T. equipment). Therefore, You are invited to make any necessary checks and to regularly update the Website.

Diabeloop shall not be in particular held liable for any viruses that might be present on the Website or any other malware (worms, Trojans, spyware…). In this regard, You undertake to take all necessary security measures. Therefore, You acknowledge using the Website under Your own exclusive responsibility and You are invited to make any necessary verifications. It is in particular Your responsibility to set up or ensure the use of a personal secured computer network, as well as to ensure a correct technical configuration of the connection box connected to your Internet Service Provider and of other devices such as radio access equipment (WIFI, 4G…).

Diabeloop shall not be liable for any interruptions in the access to the Website. In addition, Diabeloop Group may, at its own discretion, either temporarily or indefinitely interrupt access to the Website. 

To the fullest extent permitted by the law, Diabeloop shall not, in any case, be liable for indirect damage, consequential damage, lost profit or damage from data loss or from operating loss caused by use or by impossibility of using the Website or its content, whether based in contract, negligence, tort, strict liability or any other basis and whether or not Diabeloop Group has been advised of the possibility of such damages.

Website content

Although Diabeloop makes every effort to provide reliable content, and despite the care taken in the wording of the text and publishing of photographs, some errors may be found in the information given on this Website. Under no circumstances can Diabeloop be held liable for direct or indirect damage resulting from accessing the Website or using the information contained therein (e.g.: errors, omissions, inaccessibility, data loss, damage, destruction or viruses liable to affect the user’s I.T. equipment). Therefore, Users accepts to use this information under their sole liability and are invited to make any necessary checks.

Hypertext links

Diabeloop has no control over the content of third-party websites/applications. Diabeloop thus formally deny any liability for the content of the linked websites/applications. These links are provided to users of this Website as a service. The decision to activate the links is solely up to the Users. Please note that each website is subject to its own terms of use.

Change of the terms of use

Diabeloop reserves the right to amend these T&Cs at any time, these amendments being applicable immediately, as soon as they are published online on this Website. Therefore, by continuing to access or use this Website, you are deemed to have accepted the amendments of these Terms of Use.

Litigation

This Website and its T&Cs are governed by French Law, regardless of the place of use. In the event of any possible dispute, and after attempts have been made to seek an out-of-court settlement, all claims arising out of or relating to this Website will be litigated exclusively in the courts of Paris (France), subject to mandatory legal provisions.

These user terms and conditions were last updated in October 2022.

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DBLG1 with DH22 is a class III medical device for the treatment of Type 1 diabetes in adults. DBLG1 has received CE marking by TÜV SÜD but is not available for sale in the United States.

DBLG1 with MobiGo+ is a class IIb medical device for the treatment of Type 1 diabetes in adults. DBLG1 has received CE marking by TÜV Rheinland but is not available for sale in the United States.

This device is intended for single patient use and requires a prescription. For full indications for use and safety information, see user manual.

All content and information provided by this website are intended as informative and can not serve as a substitute for a health professional’s advice, diagnosis or prescription. All decisions related to your therapy and treatment should be discussed with your doctor.

YourLoops is a CE-marked class IIa medical device intended to be used by people affected by diabetes mellitus to assist in accessing and reviewing their diabetes data.

Legal manufacturer of DBLG1/Yourloops devices is Diabeloop SA.

© 2025 Diabeloop SA. No part of this website may be reproduced in any form whatsoever without the prior permission of Diabeloop. This website contains information on products which are targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information which may not comply with any valid legal process, regulation, registration or usage in the country of your origin. Diabeloop, DBLG1, Rock Your Diabetes and YourLoops are either registered trademarks or trademarks of Diabeloop SA in Europe and/or in other countries. Dexcom and Dexcom G6, are registered trademarks of Dexcom, Inc. in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Diabeloop is under license.

Last update: November 2024

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